The only customer engagement platform you'll ever need.

Braze helps marketers put their best, most engaging experiences out into the world to help build stronger customer relationships.

MADE TO SCALE WITH COMPANIES OF ALL SIZES

One platform, endless possibilities.

Gain and act on rich insights within every unique customer journey. Use real-time orchestration and AI-powered tools to identify opportunities, then deliver tailored experiences across all your digital touchpoints—all from one, intuitive platform.

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Braze Data Platform

Make the most of your customer data in real time.

Deeply understand your customers and learn about their evolving preferences and behaviors, all in real time. Unify, activate, and distribute data from multiple sources with a comprehensive, composable set of data capabilities and partner integrations.

Integrate with speed and flexibility

Unify first-party data from many sources through direct integrations with your data warehouse, digital properties, backend systems, and more—all in real time.

Activate data in real-time, react rapidly

Get a full picture of your customers' ever-changing behaviors and preferences with an always-on stream of data that updates, segments, and personalizes messages in real-time.

Open the bidirectional flow of data

Securely stream data into and out of your other analytics and data visualization tools. Gain deep customer insights and make better-informed decisions with internal AI models that update as you go.

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Canvas Orchestration

Create tailored, relevant experiences for everyone.

Meet customers where they are by creating memorable journeys on Braze Canvas, then turn up the dial on creativity and experimentation at scale with BrazeAI™.

Engage in the moments that matter

Deeply understand, map, and identify opportunities to communicate with customers at every step of your customer’s journey with a canvas that brings your ideas to life.

Bring amazing ideas to life, quickly

Imagine, create, and evolve your customer engagement with intuitive segmentation, message editors, orchestration, and an everyday AI partner.

Experiment in the best ways for your brand

Discover and double-down on winning strategies with intelligent optimizations powered by BrazeAI™ that deliver positive outcomes for both your customers, and your brand.

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Channels and Touchpoints

Communicate with customers, wherever they are.

Deliver real-time, consistent experiences across every channels, digital touchpoints, and devices.

Never be on fewer channels than your customer

Activate the most relevant email, mobile, web, advertising, and other touchpoints, all from one platform.

Find every person’s unique channel mix

Maximize your reach, engagement, and conversions using real-time customer signals, intent, and feedback.

Turn every interaction into an opportunity

Drive deeper engagements by pairing traditional marketing channels with interactive surveys, list growth forms, gamification, in-product experiences, and two-way conversations.

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Experience, Reporting and Analytics

Grow and adapt as you go.

Use templates and our rich reporting and analytics tools to get up and running fast, and evolve your customer interactions as you learn more.

Get started fast, see value faster

Use our pre-built templates, in-product guides, and documentation to get up and running quickly—and continue to grow your customer engagement expertise.

Accelerate outcomes with BrazeAI™

Imagine, create, and evolve your customer engagement with intuitive segmentation, message editors, orchestration, and an everyday AI partner.

See what moves the needle for your brand

Measure journey performance, easily report business impact, and gain deeper engagement insights with our rich reporting and analytics capabilities.

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Over 2,000 brands trust Braze for secure and reliable performance at any scale.

4.9M+

Average message and Canvas actions per minute in 2023

14.3M

Average API calls per minute in 2023

6.5B

Monthly Active Users reached globally

Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.