The only customer engagement platform you'll ever need.
Braze helps marketers put their best, most engaging experiences out into the world to help build stronger customer relationships.
MADE TO SCALE WITH COMPANIES OF ALL SIZES
One platform, endless possibilities.
Gain and act on rich insights within every unique customer journey. Use real-time orchestration and AI-powered tools to identify opportunities, then deliver tailored experiences across all your digital touchpoints—all from one, intuitive platform.
Braze Data Platform
Make the most of your customer data in real time.
Deeply understand your customers and learn about their evolving preferences and behaviors, all in real time. Unify, activate, and distribute data from multiple sources with a comprehensive, composable set of data capabilities and partner integrations.
Unify first-party data from many sources through direct integrations with your data warehouse, digital properties, backend systems, and more—all in real time.
Get a full picture of your customers' ever-changing behaviors and preferences with an always-on stream of data that updates, segments, and personalizes messages in real-time.
Securely stream data into and out of your other analytics and data visualization tools. Gain deep customer insights and make better-informed decisions with internal AI models that update as you go.
Canvas Orchestration
Create tailored, relevant experiences for everyone.
Meet customers where they are by creating memorable journeys on Braze Canvas, then turn up the dial on creativity and experimentation at scale with BrazeAI™.
Deeply understand, map, and identify opportunities to communicate with customers at every step of your customer’s journey with a canvas that brings your ideas to life.
Imagine, create, and evolve your customer engagement with intuitive segmentation, message editors, orchestration, and an everyday AI partner.
Discover and double-down on winning strategies with intelligent optimizations powered by BrazeAI™ that deliver positive outcomes for both your customers, and your brand.
Channels and Touchpoints
Communicate with customers, wherever they are.
Deliver real-time, consistent experiences across every channels, digital touchpoints, and devices.
Activate the most relevant email, mobile, web, advertising, and other touchpoints, all from one platform.
Maximize your reach, engagement, and conversions using real-time customer signals, intent, and feedback.
Drive deeper engagements by pairing traditional marketing channels with interactive surveys, list growth forms, gamification, in-product experiences, and two-way conversations.
Experience, Reporting and Analytics
Grow and adapt as you go.
Use templates and our rich reporting and analytics tools to get up and running fast, and evolve your customer interactions as you learn more.
Use our pre-built templates, in-product guides, and documentation to get up and running quickly—and continue to grow your customer engagement expertise.
Imagine, create, and evolve your customer engagement with intuitive segmentation, message editors, orchestration, and an everyday AI partner.
Measure journey performance, easily report business impact, and gain deeper engagement insights with our rich reporting and analytics capabilities.
Over 2,000 brands trust Braze for secure and reliable performance at any scale.