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    • The Braze PlatformAll your data, channels, and orchestration needs in one placeView the platform
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    Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    2026 Global Customer Engagement ReviewFor our sixth Global CER, we surveyed over 2,200 marketing leaders and analyzed upwards of 6 billion data points spanning more than 750 brands
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Media & Entertainment

Create binge-worthy experiences for every viewer.

Keep your audience watching by sending personalized messages that put on a show of their own —all in real time, at record speed.

Contact Sales
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The Braze for Media and Entertainment advantage.

Braze pulls together data to personalize recommendations and send relevant content in real-time—which allows for deeper connections to your customers, and more reasons for them to stay engaged.

2.4X

Uplift in user lifetime with cross-channel messaging

13%

Year over year increase in sessions

29%

Uplift in 30 day retention with cross-channel messaging

Real-time triggers

Use data to deliver content that’s music to their ears.

Help people get the latest updates on all their favorite artists. Uncover deep insights on every listener—then, leverage that data to send personalized recommendations, all within seconds.

Braze Data Platform

a woman wearing headphones has a notification that says " your favorite pop artist just released a new album "

Consistent experiences

Keep your audience tuned in from any device.

Whether they’re catching the last quarter of a game or catching a flight, send your customers real-time updates that ensure they don’t miss a thing—at home, or on the go.

Cross-Channel Messaging
a phone screen shows a notification from movie canon

Create and automate

Add special effects to every experience with AI.

Send creative, unique content that changes the game for your marketing team. Harness AI to create highly tailored content in real-time—like live events or streams—to build loyalty, and create fans for life.

BrazeAI™
a phone with an ad for pixelforge on it

Hear from our customers.

Learn from media and entertainment brands who are using Braze to do more with their customer engagement.

Read all Success Stories
Max

Max Drives 6X More Engagement with Braze-Powered Interactive Campaign

See Max’s story
6xhigher click rate to the in-app message
3.12%lift in session starts
Peacock

Peacock Reduces Churn with Braze-Powered Year-In-Review Campaign

See Peacock’s story
20%Reduction in churn rate
6%increase in free-to-paid upgrades
National Basketball League

National Basketball League Boosts Ad Efficiency and Sells Out Events with Braze Audience Sync

See NBL’s story
100%event tickets sold
2points lift in return rate to view content

Check out the resources.

View the Blog
  • Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
    Report

    2026 Global Customer Engagement Review

  • braze inspiration guide 55+ essential campaigns . a world of customer engagement possibilities , all in one place .
    Guide

    Braze Inspiration Guide

  • Guide

    Activating Loyalty: How Media and Entertainment Brands Can Drive Lasting Growth in Fast-Changing Times

It’s time to be a better marketer

Get StartedSee How Braze Works

MADE TO SCALE WITH COMPANIES OF ALL SIZES

Max
Crunchyroll
Virgin Mobile
Viacom CBS
The Guardian