INCREASE ENGAGEMENT

Craft timely, relevant experiences that motivate customers to stay engaged

Made to scale with companies of all sizes

Celebrate streaks with personalization across multiple channels

Fitness and nutrition app 8fit gamified user engagement through messages promoting workout streaks with Braze Liquid Personalization, driving a 13% increase in free users converting to paid memberships.

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Drive more purchases with gamification

Sephora SEA used Braze streaming data and customization to cut through the noise of a crowded, highly competitive market. To capture customers' attention, they created "Angpao" messages inspired by traditional Lunar New Year red envelopes and boosted purchases by 132%.

See Sephora SEA's Story

Sephora mobile app screens: an Angpao prize draw invitation and a grand prize notification featuring a Dyson hair dryer.

Test 100+ message variants at once, then automatically send the one that wins

Motorway used Content Optimizer to test 125 combinations of subject lines, body copy, and CTAs against a static control, driving a 114% lift in click volume and a 37% increase in valuations from previously unengaged users.

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“By taking advantage of Braze and Looker together, we’ve been able to be much more intentional about assessing the impact of every new feature in one of our games. The result has been extraordinary—allowing us to effectively mitigate risk while maximizing profit at the same time.”

Daniel Reichert

Product Director, Kolibri

Build Brand Humanity by Mastering Empathy at Scale

1.7X

Consumers are 1.7 times more likely to “love” brands that provide human experiences

1.8X

Users are 1.8 times more likely to say they “are satisfied” with brands that provide experiences that feel human

1.7X

Customers are 1.7 times more likely to purchase from brands that offer human experiences

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Why customer engagement matters for increasing engagement

7.2X

More likely that a user makes a purchase if they receive messagesIf you want to make the most of your customer relationships, they need to be built on communication.

67%

Of brands that rank their customer engagement efforts as "excellent" exceed revenue goalsTrue engagement requires the right plan, technology, and data—plus a smidgen of self-confidence.

64%

More purchases per customer when brands use cross-channel messaging to communicate with usersTake advantage of the full range of outreach tools, so you don't miss out on revenue.