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            1. Webinar

              The Global Customer Engagement Review 2026

            2. Two happy men celebrate surrounded by logos for SAS, Salesforce, Pega, Provenir, and BrazeAI Decisioning Studio.
              Article16 min read

              Choosing the best AI decisioning platforms for 2026 (across industries)

              Team
              Team Braze
            3. Braze logo with white script text on an orange and pink gradient background forming a large "e".
              Press Release4 min read

              The 2026 Braze Customer Engagement Review: AI Innovation Meets the Trust Plateau

              Team
              Team Braze
            4. Smiling man holding a smartphone next to "GLOBAL Customer Engagement Review 2026" and the Braze logo.
              Report

              2026 Global Customer Engagement Review

              Customer EngagementAI DecisioningAI and Machine Learning
            5. A smiling Black man looks at his phone with "braze vs Salesforce" written over a vibrant orange and pink background.
              Article13 min read

              Braze vs Salesforce: Which customer engagement platform is right for your business?

              Team
              Team Braze
              Customer Engagement
            6. Braze vs Adobe text next to a woman holding a phone and coffee cup.
              Article18 min read

              Braze vs Adobe: Which customer engagement platform is right for your brand?

              Team
              Team Braze
            7. A flowchart titled "Personalized Flight Check-in," outlining steps from a "Booked Flight" trigger, defining "DepartureTime," a "24 hours before DepartureTime" delay, and ending with personalized check-in messages for two distinct travelers.A diagram illustrates a personalized flight check-in process, showing a booked flight trigger, 24-hour delay, and unique check-in messages for Chris (12:05 PM) and Gina (4:35 PM).
              Article7 min read

              Every journey needs the right (Canvas) Context

              Team
              Team Braze
            8. Braze Marketer of the Month award for Phil Lees, Marketing Technology Manager at MOSHTIX.
              Article3 min read

              February 2026 Bonfire Marketer of the Month: Moshtix’s Phil Lees

              Emily
              Emily Calderon
              Bonfire
            9. Braze ad: "Pressure-tested productivity. Turning pressure into diamond perfection for overstretched marketers," with a sparkling diamond megaphone on a purple background.
              Guide

              Pressure-tested productivity: Turning pressure into diamond perfection for overstretched marketers

            10. Webinar

              AI Decisioning in Customer Marketing: Evaluating Reality vs. Hype

            11. Product

              Braze SMS

            12. Smartphone with a Bazaar app notification: "Fresh Onion (Pakistan) 1kg is back in stock!"
              Case Study4 min read

              How Bazaar turned restocks into sales with Braze

            13. Product

              Mobile App Messaging

            14. Report cover for 'The state of retail personalization: How retail marketers can respond to global trends in 2026', featuring a smiling woman using a laptop.
              Guide

              The state of retail personalization

            15. Super Bowl trophy, Braze logo, and paper airplane icons.
              Article3 min read

              2.4+ billion sends, zero fumbles: How Braze supports leading brands during the big game

              Jamie
              Jamie Doheny
              Customer Engagement
            16. A mouse cursor points to "Maximize abandoned cart recovery" text, surrounded by digital communication windows and notifications.
              Article4 min read

              Beyond Predictions: Why Your Personalization Strategy Needs an AI Decisioning Agent

              George
              George Khachatryan
              Building Braze
            17. Product

              Media Audience Sync

            18. A 3D hand holds a smartphone displaying a "Here's what you missed" notification summary, against a purple background with blurred notification icons.
              Article6 min read

              The OS and inbox as intermediary: How AI is (literally) rewriting customer engagement

              Haley
              Haley Trost
            19. A man's profile card with personal data, linked by arrows to interactive filter options on a purple background.
              Article13 min read

              Demographic segmentation: How to do It, examples and best practices

              Team
              Team Braze
              Dynamic Segmentation
            20. Product

              In-app Messaging Platform (SEO)

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