On-Demand

Deliver better experiences right to their doorstep.

Send personalized messages based on real-time insights that keep customers in the loop throughout the entire delivery process.

a man holding a bag of food and a calorie rocket notification

MADE TO SCALE WITH COMPANIES OF ALL SIZES

The Braze On-Demand advantage.

Braze pulls together data to personalize recommendations and send updates in real-time in—which means more new orders, and a higher retention rate.

45%

Year over year growth on six month customer retention rate

52%

Uplift in repeat order rate with cross-channel messaging

26%

Increase on first-time order rate

Activate data

Send real-time delivery updates.

Let people know where their grocery or restaurant orders are at any time. Braze sends messages in seconds—even at scale—so that you’re constantly keeping your customers in the know.

a phone with a calorie rocket app on it

Personalize experiences

Turn to-go orders into their go-to favorites.

Learn about every customer through their unique interactions with your brand—then send highly customized messages based on their ordering habits to build brand loyalty and engagement over time.

a phone screen shows a preferred meal breakfast a preferred meal lunch and a preferred meal dinner

Minimize decision-making

Take the guesswork out of their next order—and your next marketing move.

BrazeAI™ creates automated, personalized customer journeys that keep users coming back, and prevent churn before it happens. Send tailored messages based on a customers’ order history and timing—giving both them and your team one less decision to make when ordering.

a flow chart showing the best channel test and find optimal path

Hear from our customers.

Learn from on-demand companies who are using Braze to find a voice that is now finding its way to customers.

Engagement

Join the movement to journey orchestration.

The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.