WEBINAR

AI Decisioning in Customer Marketing: Evaluating Reality vs. Hype

Scott Brinker
MarTech Analyst & Advisor
George Khachatryan
VP, Head of AI Decisioning, Braze
Frank Doyle
Head of Retention and Customer Lifecycle, Medibank

Now available on demand.

One of the hottest topics in marketing technology today is AI decisioning: deploying agents to optimize 1:1 lifecycle marketing.

It's a perfect use case for state-of-the-art AI that can deliver significant uplift to your revenue-focused KPIs. But because it's such a hot topic, the noise in the market has been cranked to 11.

So what's real vs. hype, and how can you tell the difference?

Our speakers will discuss real-world implementation and explain the concepts you need to know to make informed decisions:

  • How true reinforcement learning works in AI decisioning
  • The kinds of data you can use in AI decisioning and how to get it
  • How forward-deployed engineers deliver outcomes, not just onboarding
  • A clear roadmap of first steps and a path for expanding scope
  • Hurdles and pitfalls to avoid that other vendors might not tell you
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It's time to be a better marketer