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            1. a man in a purple suit is sitting in front of a laptop and a screen that says select message channel
              Article9 min read

              Channel optimization: How to maximize customer engagement across every touchpoint

              Team
              Team Braze
              Cross-Channel
            2. a phone with the instagram app open on it
              Article14 min read

              What is triggered communication? How to automate smarter, timely campaigns

              Team
              Team Braze
              101 Content
            3. an advertisement for the braze data platform
              Article9 min read

              One year of the Braze Data Platform: Elevating user experiences and cross-team collaboration

              Sahiz
              Sahiz Kaur
              Data Agility
            4. a group of people are connected to each other around a globe
              Article5 min read

              Global and regional AI adoption: What it means for customer engagement

              Team
              Team Braze
            5. the word braze is on a pink and orange background
              Guide

              Forrester Vision Report: How AI Impacts The CMO

            6. a phone with a message that says 50k points when you refer a friend
              Article8 min read

              B2C email marketing: How to engage modern consumers

              Team
              Team Braze
            7. a logo for braze cares volunteer week
              Article5 min read

              Braze gives back during fifth annual Volunteer Week: A global commitment to community

              Braze Social Impact
              Braze Social Impact Team
              Culture at Braze
            8. a man is looking at his phone with a message that says today only men 's grooming essentials are 30 % off
              Article7 min read

              Trust matters: Crisis moments that test your confidence in customer engagement

              Team
              Team Braze
            9. a woman sitting on a bus looking at her phone with a message that says your order is out for delivery
              Article1 min read

              The state of customer engagement in South Korea in 2025

              Team
              Team Braze
              Customer Engagement
            10. an advertisement for braze shows a man looking at his phone
              Guide

              Winning Big in Gulf Cooperation Council Sales Events

            11. a woman is looking at her phone with a refresh icon on it
              Article12 min read

              Proven customer retention strategies for building loyalty and reducing churn

            12. a poster for massano is displayed on a black background
              Case Study5 min read

              BUGECE improves the user experience and drives more signups by switching to Braze

            13. Webinar

              Building Trust in Financial Services: Balancing innovation, security and personalisation

            14. an advertisement for offerfit by braze q & a
              Article7 min read

              Introducing OfferFit by Braze: Answering burning questions

              Matt
              Matt Kreisher
            15. a woman is looking at her phone with a message from mandy smithfield
              Article7 min read

              Personalized content: Strategies for delivering 1:1 experiences at scale

              Team
              Team Braze
              Personalization
            16. a man eating a sandwich next to a phone that says sandwich emperor
              Article6 min read

              Transforming mobile messaging with RCS for Business

              Lexie
              Lexie Haggerty
              Customer Engagement
            17. Webinar

              Delivering on Trust: Top 3 Customer Engagement Trends for Financial Services in 2025

            18. two women are sitting at a table looking at a laptop .
              Guide

              Staying in the black—Sustaining momentum beyond Black Friday Cyber Monday

            19. Tech for an equitable future
              Article3 min read

              Five years in: Braze welcomes new Tech for an Equitable Future cohort

              Braze Social Impact
              Braze Social Impact Team
              Braze Announcements
            20. a man and a woman are sitting on a bicycle with a purple background that says company action
              Article14 min read

              What is customer journey analytics? How to visualize, measure, and improve touchpoints

              Team
              Team Braze
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